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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kyrstin Black

October 19, 2023

5  out of  5 rating by Kyrstin Black
"Stan and his team are incredible! They are so kind, considerate, and professional! Best place to go for insurance of any kind. Thank you for all that you do :)"

Envy “Freaking” Madness

July 21, 2023

5  out of  5 rating by Envy “Freaking” Madness
"Kind helpful and willing to work with you to get what you need"

Morgan Thomas

June 23, 2023

5  out of  5 rating by Morgan Thomas
"I recently switched to Stan Ellis State Farm and was assisted by Shevas Wells. She was amazing and in the end I was only paying half of what I used to. 10 out of 10 recommend."

Kellie Smith

May 9, 2023

5  out of  5 rating by Kellie Smith
"Stan and his team are always there to help when I need to add a policy.. great with motorcycle insurance!!!!"

A.J. Jolly

March 4, 2023

5  out of  5 rating by A.J. Jolly
"I love this insurance location. Stan and his wife are awesome."

Cat Khoshekh

December 17, 2022

1  out of  5 rating by Cat Khoshekh
"WARNING! This office signed my girlfriend up for an additional policy without her signature, permission, or knowledge. They waited months to send a bill to try to make it seem like it was too late to do anything about it. We suspect that one of the agents committed fraud in this office and have reported it to the FBI tip line."

Joe Bolden Jr

October 17, 2022

5  out of  5 rating by Joe Bolden Jr
"The staff and everyone help me very much thank you."

Cathy Waldschmidt

October 3, 2022

5  out of  5 rating by Cathy Waldschmidt
"Gave me the best rate and I just felt that they were the right insurance agency for me."

Hadi karimi

August 31, 2022

5  out of  5 rating by Hadi karimi
"Friendly staff and great choice."

KM R

August 26, 2022

5  out of  5 rating by KM R
"Richard Baker was swift and efficient in assisting me in filling my claim. Very kind and friendly."

Romeo Noble

May 4, 2022

5  out of  5 rating by Romeo Noble
"Easy. Very friendly and extremely helpful. Honest and helped me get my insurance for my car set up in just a few minutes. Explained everything. Awesome guy"

Rickie lewis II

April 21, 2022

5  out of  5 rating by Rickie lewis II
"Best state farm office in Kalamazoo"

nicole mills

April 20, 2022

5  out of  5 rating by nicole mills
"Richard is absolutely AWESOME and extremely knowledgeable. I would recommend him to every and anyone I know. If I could give 100 stars I would!!"

Rhonda Weaver

January 28, 2022

5  out of  5 rating by Rhonda Weaver
"A specific agent, by the name of Richard Baker, was absolutely phenomenal, as he helped me, get the insurance that I needed, to get a vehicle, I had just bought, from ByRider, there in Kalamazoo, also a wonderful place, on the road and back to my independence. The whole experience was fantastic. Richard was so helpful. He answered all my questions, took care of all the paperwork that needed to be done, and he did it with a wonderful demeanor, and the most positive attitude. Richard is, most definitely, one of kind, and State Farm should feel lucky and be proud, to have Richard as one of their agent. Thank you, so very much. Sincerely, Rhonda Weaver!"

Amy Bell

January 21, 2022

5  out of  5 rating by Amy Bell
"Mr. Ellis is always very professional and very prompt with getting back with me. I’d highly recommend his office."

Alex Shepard

December 29, 2021

5  out of  5 rating by Alex Shepard
"Stan Ellis has given me the best rates out of any insurance company I've worked with!"

Faith Rogers

December 14, 2021

5  out of  5 rating by Faith Rogers
"Good service. Great people!"

Jada Knight

December 5, 2021

5  out of  5 rating by Jada Knight
"Always able to talk to a person instead of a recording. Very friendly. I would recommend him for insurance."

Richard Baker

December 1, 2021

5  out of  5 rating by Richard Baker
"My wife and I had been with Progressive for 7 years. We have been thinking about buying a house and looking at all ways to save money to better ourselves financially. We really did not realize the savings that would be available by becoming part of the State Farm Family. Stan switched us over with such ease and kindness. You could tell he was doing what was best for us, not for him. Thank you to Stan and his team and I would recommend them for sure!"

Delise Bomer

November 25, 2021

5  out of  5 rating by Delise Bomer
"Stan has been an icon and landmark in my neighborhood for a number of years. They really go the extra mile for the client."

Douglas Mowat

September 28, 2021

5  out of  5 rating by Douglas Mowat
"These people are very polite. I wish there were more people like them in the world."

Shay Jones

September 23, 2021

5  out of  5 rating by Shay Jones
"I love my State Farm Insurance!! And this office is awesome!! They are very helpful and caring."

Sallie Sims

July 29, 2021

5  out of  5 rating by Sallie Sims
"Stan Ellis saved me from getting very bad homeowners insurance from another company. This is my first home and I almost bought homeowners insurance that would have left me with nothing if something was to happen to my new home. As far as I'm concerned, Stan Ellis is my Jake from State Farm. I recommend him to anyone who wants honest quotes and the best customer service ever."

Courtney Baum

June 29, 2021

5  out of  5 rating by Courtney Baum
"I have had helpful experiences with everyone that I've talked to here, especially Evelyn, as I've talked to her a couple of times now."

Javon Clark

June 28, 2021

5  out of  5 rating by Javon Clark
"Wonderful service, always pleasure to do business with."