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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sulema Arteaga

Sulema Arteaga

September 3, 2026

5  out of  5
rating by Sulema Arteaga
"Carlos goes above and beyond in his line of work especially helping latino people. great job!"
We responded:
"Thank you so much, Sulema! You are so right! Carlos’ bilingualism (of Spanish and English) make him a tremendous asset, and he has a heart for the Latino community! "
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hannah hinman

September 3, 2026

5  out of  5
rating by hannah hinman
"i had the pleasure of working with carlos. he was very patient and exceeded my expectations. he got me a quote that was way within my price range and made it very easy. super thankful for state farm"
We responded:
"Welcome to Stan Ellis’s State Farm office, Hannah!! I’m glad you were able to experience Carlos’ excellence! Thanks for the glowing review! "
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simon

August 28, 2026

5  out of  5
rating by simon
"Carlos helped me with my life insurance!"
We responded:
"Thanks for the 5-star review, Simon! Thanks for finding value in State Farm life insurance. And thanks for your kind remarks about Carlos. "
Profile photo of Dacia Garcia

Dacia Garcia

August 26, 2026

5  out of  5
rating by Dacia Garcia
"I don’t even know where to start with this review! I’ve been with State Farm for decades and have had my State Farm rep for years! Stan Ellis and his team are amazing they’ve helped me out in first time situations, helped my daughter with setting up insurance. They always listen, communicate and never leave you with any questions. This is why I stick to what I know and do go looking to change things up just to save a few dollars! Their commercials and what they say are real! Thank you guys for always being there!"
We responded:
"Dacia, thank you so much for taking the time to leave such heartfelt feedback! We are striving to serve all our clients with excellence. We start by really caring. We are so glad to serve you!!"
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Miranda Burton

August 20, 2026

5  out of  5
rating by Miranda Burton
"Stan made my experience smooth and he is very kind and personable!!!"
We responded:
"Thanks a million, Miranda!! We are so excited to have you as a client! "
Profile photo of Zander Christie

Zander Christie

August 10, 2026

5  out of  5
rating by Zander Christie
"Carlos was amazing and very helpful everyone else there was also very welcoming"
We responded:
"Zander, thanks so much for leaving such a positive review! I am glad you experienced Carlos’ excellence. He genuinely cares about people and so does the rest of our team. Thanks again! "
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Ravi

July 30, 2026

5  out of  5
rating by Ravi
"I was shopping around for auto insurance, and my quote request from State Farm was routed to this office.

Carlos ( from this office ) helped me with my quote. He reach out on call, with all coverage same as my previous policy and state farms quite. He was very patient in explaining all the different coverage options. He also took the time to run quotes with different coverage combinations based on my requests. Whenever I was unsure about something, he clearly explained what each coverage included and the different options available.

In the end, I got the best quote, and Carlos made the entire process easy and stress-free. Thank you for your excellent support!"
We responded:
"Ravi, we are so happy to hear that Carlos gave you remarkable service!! We always aim to be patient, caring and professional. That’s what you deserve. Thanks for the 5 star review!!"
Profile photo of Layna Love

Layna Love

July 10, 2026

5  out of  5
rating by Layna Love
"Carlos was my representative and I am more than satisfied with his service. He not only helped me with my budget, he was so sweet and gentle. He allowed me to vent as today has thrown a lot on me. He showed patience, respect, understanding, and trust. Carlos brings a lot of positive energy and full heartedly deserves a raise. Its people like him that keep the world going. 🌎 Thank you Carlos for such amazing service. 👏 Keep being you , dont let the world change you. 🤙💯"
We responded:
"Thanks a million, Layna for sharing your remarkable experience with Carlos. What Carlos did for you is what we strive to do every day. You are worth it!!"
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Louie Green

October 14, 2025

5  out of  5
rating by Louie Green
"Stan Ellis and his staff are amazing, sadly the corporate office is all about thier pockets. I apologize, I put a review in the wrong spot and the blame, the review is now where is needs to be.

Thank you Stan and Team."
We responded:
"We are so appreciative of you, Louie! Thank you for taking the time to share your positive feedback! We honor and respect you. "
Profile photo of Sally Courtney

Sally Courtney

July 15, 2025

5  out of  5
rating by Sally Courtney
"I have had auto and homeowners insurance since 2001. I have had many home and auto claims throughout the year's as well as a divorce. Every Time the Unfortunate has happened I have been treated kindly, timely and efficiently. The patience, time and respect Every agent has given me is much appreciated."
We responded:
"Sally, we are so glad you have experienced our kindness, patience and respect! We appreciate you so much for letting us serve you. Thanks a million for leaving such heartfelt feedback!"
Profile photo of Roberta Cortez

Roberta Cortez

June 13, 2025

5  out of  5
rating by Roberta Cortez
"I have been with Stan Ellis's State Farm Insurance Company since 2011 and I will continue to stay with them!! They are more than willing and able to assure my family has the coverage we need especially with young drivers. When I call the office I don’t feel like I’m just “another customer” the whole staff truly cares.❤️ They take their time to explain things. If you are looking for a new insurance company, look no further!"
We responded:
"Thanks Roberta! We do consider you to be “family!” We really care about you and value you. Thanks for noticing and thanks for leaving this 5-Star review!"
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Stephanie Hough

May 12, 2025

5  out of  5
rating by Stephanie Hough
"Customer service is great! Staff is always friendly and very helpful. Thank you Carlos!"
We responded:
"Thank you, Stephanie for the 5-star review.! You are so welcome! We will continue being friendly and helpful. "
Profile photo of America Garcia

America Garcia

May 9, 2025

5  out of  5
rating by America Garcia
"Thank you so much . Cris was amazing friendly made me feel great about getting insurance from state farm. Wish thier was more people out there like him. Most definitely will send people his was."
We responded:
"Thanks for the glowing review! Chris definitely makes the world a better place!"
Profile photo of Rhonda Weaver

Rhonda Weaver

April 28, 2025

5  out of  5
rating by Rhonda Weaver
"I just want to say Thank you to Chris Hall, Insurance agent at the Kalamazoo, State Farm, location. He was absolutely fantastic. He was patient and kind. He answered my questions , with efficiency and he had a great sense of humor. A highlighting moment, in my crazy busy, day. Thanks. If I could give ten stars, I would.

Sincerely,
Rhonda Weaver."
We responded:
"Rhonda, I am so glad that your interaction with Chris was so positive! You nailed it...Chris is patient, kind, efficient, thorough and professional. Thank you so much for taking the time to share this amazing feedback, and thanks for letting us serve you!!"
Profile photo of Hailey Huckestein

Hailey Huckestein

April 11, 2025

5  out of  5
rating by Hailey Huckestein
"Chris was so wonderful to work with. He spent so much time answering all my questions, and I never felt rushed off the phone. He took the time to make sure I understood the different options, and you can tell he really cared. I will say it’s super nice to be able to call into an office directly and speak with a rep, and not have to call into a general call center and wait and wait to talk to someone. Wonderful to work with, I highly recommend. Thanks Chris!"
We responded:
"Wow Hailey! Thanks for letting everyone know what we see every day, and that is Chris providing attentive, alert, patient, excellent client care! Thank you so much for your 5-Star endorsement!!"
Profile photo of Joy Sage

Joy Sage

April 10, 2025

5  out of  5
rating by Joy Sage
"Great service! Very detailed information. Pleasant and patient service."
We responded:
"Joy, we are so glad to hear that you appreciate the service that we provide to you. You deserve to receive the highest level of care. Thank you so much for letting us service your insurance needs! "
Profile photo of Nancy Adams

Nancy Adams

April 8, 2025

5  out of  5
rating by Nancy Adams
"Very pleased with attention Stan Ellis gives to my husband Jack and me. He is so helpful knowledgeable about insurance and so many other things. Very kind man. We highly recommend Stan and state farm"
We responded:
"Nancy, thank you so much for allowing me to serve you and Jack all these years!! Your trust means the world to me. And thank you for your very kind words! "
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Warren Dandridge

April 8, 2025

5  out of  5
rating by Warren Dandridge
"My sales representative Zabree Brown was very professional and gave me a quick and accurate quote! Zabree answered all my questions and I highly recommend her for anyone's future insurance needs!"
We responded:
"Thanks for the glowing review, Warren! We agree that Zabree is very professional, fast, thorough and patient with clients and prospects. Thanks again! "
Profile photo of Deborah L White

Deborah L White

April 7, 2025

5  out of  5
rating by Deborah L White
"Stan and Evelyn are very accommodating. I have never had a problem getting in touch with them for any questions, claims or concerns. I recommend them for car, home and life insurance."
We responded:
"Thank you so much, Deborah! It is a joy serving you!!"
Profile photo of Roger Tang

Roger Tang

April 4, 2025

5  out of  5
rating by Roger Tang
"I had a small accident on my rental car in Maui. The claim adjusting process was very slow. Stan helped me resolve some important issues by calling some claim adjusters and a manager in Phoenix. The issues were settled a few days later.
I appreciate Stan’s assistance and his time. We are 110 percent satisfied with his service, and plan to be his customer for a long time to come."
We responded:
"Thanks for your endorsement, Roger!! We love having you as a customer! You are worth our best effort! "
Profile photo of Craig Cox

Craig Cox

March 31, 2025

5  out of  5
rating by Craig Cox
"Stan and his staff members very kind and friendly in sneering my concerns for my auto policy like rates, discounts, and resetting drive &safe app"
We responded:
"Thanks for your endorsement, Craig!! I’m so glad you appreciate the service that we provide to you! "
Profile photo of Kathy Marshall

Kathy Marshall

March 19, 2025

5  out of  5
rating by Kathy Marshall
"The service from this agent and his team has always been excellent very responsive."
We responded:
"Kathy, we are here for you and so honored to serve you!! "
Profile photo of Mary Paquette

Mary Paquette

March 18, 2025

5  out of  5
rating by Mary Paquette
"I've been with Stan Ellis a long time. They have been very prompt in returning my calls and informing me of my discounts available"
We responded:
"Thank you so much, Mary for being a long-time customer!! We really appreciate you. I am glad we were able to review all the discounts we are currently giving you along with other possible ways to save money on your insurance. "
Profile photo of amanullah rezayi

amanullah rezayi

July 16, 2024

5  out of  5
rating by amanullah rezayi
"I'm a new customer of State Farm, they are wonderful and so kind with great customer services. one of my friends suggested The State Farm to me, I am thankful for Mr Stan Ellis."
We responded:
"Thank you, Amanullah! We are so happy to have you as a client. "
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Rebecca liggins

May 30, 2024

5  out of  5
rating by Rebecca liggins
"Stan Ellis has been a great agent for me and my daughter. In both of my moves he has been extremely instrumental with my renters insurance and I appreciate everything he and his team has done for us!!!"
We responded:
"It is a joy to serve you, Rebecca! Thank you for being so kind! "